PRIVACY POLICY
OVERVIEW
TSU LANGE YOR is committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use that information, who we share it with, and how we protect that information.
Please read the following carefully to understand our views and practices regarding your personal information.
WHO ARE WE
This Privacy Policy applies to personal information collected, used, and processed by TSU LANGE YOR and its parent, subsidiaries, and affiliate entities worldwide. For the purposes of applicable data protection laws, TSU LANGE YOR is a data controller of your personal information.
WHAT INFORMATION IS COVERED BY THIS PRIVACY POLICY?
This policy covers all personal information, which means data that directly or indirectly enables you to be identified.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW DO WE COLLECT THAT INFORMATION?
We collect personal information like contact details, social media data, geo-location, and product preferences. This information is gathered when you interact with us, use our services, or purchase products.
WHY DO WE PROCESS THIS INFORMATION?
We process your information for purposes such as providing product information, improving website experience, analyzing user activities, understanding your needs and preferences, and ensuring compliance with laws and regulations.
COOKIE POLICY
We collect information using cookies to improve user experience, track usage, and obtain aggregate data about website traffic and interactions. Cookies are used for functional, performance, and social media and advertising purposes.
WITH WHICH THIRD PARTIES DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information with related companies, service providers, third parties permitted by law, and third parties connected with business transfers. These entities may use your information for purposes such as account registration, product delivery, customer support, and marketing.
TSU LANGE YOR will not sell your personal information to third parties for monetary compensation but may share your information with affiliated companies and contractors to better serve you by, for instance, tailoring your online experiences and customizing the products and services you are offered.
Please note our website may, from time to time, contain links to and from the websites of our partners or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we have no control over how they may use your personal information. This is the same for your use of social media sites. You should check the privacy policies of third-party websites before you submit any personal information to them.
WHERE DO WE TRANSFER YOUR PERSONAL INFORMATION?
Your information may be transferred and processed in various countries, including Australia, Canada, China, the EU, Indonesia, Hong Kong, Japan, Malaysia, New Zealand, Philippines, Singapore, Republic of Korea, the United Kingdom, and the United States of America.
WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION?
You have rights such as access, rectification, deletion, restriction, portability, objection, and withdrawing consent related to your personal information. You can exercise these rights by contacting privacy@tsu-lange-yor.au.
You also have the right to lodge a complaint with us and the local data protection authority if you believe that we have not complied with applicable data protection laws. Please advise us of your concern or complaint in writing and send it to privacy@tsu-lange-yor.au. Your concern or complaint will be considered or investigated by us and we will respond to your complaint within a reasonable time. It is our intention to use our best endeavours to resolve any complaint to your satisfaction. However, if you are unhappy with our response, in Australia, you may contact the Office of the Australian Information Commissioner who may investigate your complaint further. Please click here for a list of local data protection authorities in EU countries.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
We use administrative, technical, and physical safeguards to protect your personal information. However, we cannot guarantee complete security due to inherent risks on the internet.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We retain your personal information only as long as permitted by applicable laws and regulations. When no longer needed, we will remove or anonymize the information.
HOW DO WE DEAL WITH CHILDREN'S PRIVACY?
We will never knowingly collect personal information from individuals under 16 years old. If we become aware that a person under 16 has provided personal information to us, we will remove such personal information from our files.
HOW CAN YOU CONTACT US?
For questions or concerns regarding this Privacy Policy, please contact us at privacy@tsu-lange-yor.au.
WHAT ARE YOU TERMS OF SERVICE FOR CUSTOMERS WHO HAVE SIGNED UP FOR MOBILE?
The TSU LANGE YOR mobile message service (the "Service") is operated by TSU LANGE YOR (“TSU LANGE YOR”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to TSU LANGE YOR’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TSU LANGE YOR through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TSU LANGE YOR. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to TSULANGEYOR or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other TSU LANGE YOR mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to TSULANGEYOR or email cs@tsulangeyor.au.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
We may change our Privacy Policy from time to time. To obtain the latest version, visit our website at tsu-lange-yor.au/privacy-policy or contact us by email: privacy@tsu-lange-yor.au.